Hi Jeanette,

I just wanted to send a little note to Thank You so much for taking the time to check and re-program my mother's hearing aid.

Felix was very instrumental in making us understand that there was something wrong with it, but because my mother lost her hearing suddnely, and idd not know what to expect from the aid, she never questioned it when it did not operate properly.

You did a great job programming it and she is quite pleased, On Sunday when we wnet to Church, she was sitting in the pew smiling and I remember thinking I wonder what she is so happy about. Then she leaned over and whispered to me that she could hear the rpiest giving the sermon. Well Jeanette, then I smiled too, bceause for a year and a half, she went to church with the hearing aid turned so low because the noise bothered her so very much. And now ofr the first time, she heard the priest, and even joined in the singing.

Now that iti programmed better, thanks to your expertise, she is slowly re-adjusting to the clearer sounds with better attitude.

So Thank You again from the bottom of my heart for helping us. Felix was right about you when he said you are one of a kind, wonderful, genuine, lady. I will be using your services for my mother's hearing needs in the future.

Sincerely, Susan S.

A year before I went to Audio Advantage on Ashland, I had returned a set of hearing aids to another company because I was not satisfied. Jeanette was and is very thorough. She takes time to explain the hearing aids and then listens carefully and corrects any issues that might follow. Jeanette provides quality services and seeks to fit top-notch hearing aids. - Steve M.

Very personal service.

I love Audio Advantage - Intimate setting, pleasant, accommodating. Jeanette treats people with respect, kindness and patience. I wish all businesses knew the meaning of customer service like Jeanette at Audio Advantage does. - Sherry